Shipping & Delivery Policy

Processing Time

Orders are typically processed within 1-2 business days. Please allow additional time during peak periods or promotions. Once your order is processed, you will receive a confirmation email with your tracking information.

Shipping Methods and Delivery Timeframes

We offer various shipping methods to meet your needs:

Delivery to Remote Areas

Deliveries to remote locations may take longer, up to 25 business days or more, depending on the geographical limits and accessibility of the area.

Shipping Restrictions

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s progress on our website or the carrier’s tracking site.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the shipping cost during checkout before completing your purchase.

Delivery Exceptions

Order Issues and Missing Items

If you experience any issues with your delivery, such as missing items or damaged goods, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue promptly.

Contact Us

For any questions or concerns regarding your order or delivery, please contact our customer support team at 0161-5010499 or email us at info@surindera.com. We are here to help you!